Business Process Mapping and Analysis

With the impending federal retirement tsunami, it is critical for agencies to capture and document proprietary business processes prior to the departure of mission critical employees. The loss of institutional knowledge associated with voluntary or involuntary attrition can have a significant negative impact on the sustainment of business operations. IPNWeb can help preserve the longevity of business processes by documenting current workflows and procedures, stakeholder roles/responsibilities, required forms and documents, and associated timelines. This information is obtained through interviews and discussions with a targeted set of subject matter experts (SMEs) possessing extensive knowledge of current business operations. Once defined, IPNWeb provides fully vetted and detailed process maps, along with associated technical documentation to ensure a reliable and consistent approach to business operations even when faced with increased employee turnover.