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Technical Consulting

IPN maintains a team of certified IT experts specializing in a variety of project-based consulting activities, including requirements analysis, project planning, vendor analysis, GIS mapping and architecture, Identity/Access Management, Single Sign-On, and network security and planning.

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Business Process
Mapping and Analysis

With the impending federal retirement tsunami, it is critical for agencies to capture and document proprietary business processes prior to the departure of mission critical employees. The loss of institutional knowledge associated with voluntary or involuntary attrition can have a significant negative impact on the sustainment of business operations. IPN Web can help preserve the longevity of business processes by documenting current workflows and procedures, stakeholder roles/responsibilities, required forms and documents, and associated timelines. This information is obtained through interviews and discussions with a targeted set of subject matter experts (SMEs) possessing extensive knowledge of current business operations. Once defined, IPN Web provides fully vetted and detailed process maps, along with associated technical documentation to ensure a reliable and consistent approach to business operations even when faced with increased employee turnover.

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Professional Services

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Program and Project Management

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Technical Consulting]([/path/img.jpg

Change Management
and User Adoption

IPN provides change management services to support the user adoption of our IT solutions. Understanding the perceptual, procedural, or structural barriers that could impact a successful technology implementation is critical to ensuring success and longevity. IPN consultants can conduct stakeholder analysis and business process engineering activities gather information and prepare users for the implementation. As part of the change management process, we develop system/process documentation to support end users (job aids, training manuals, workflow diagrams) and work with our clients to develop and disseminate strategic communications.